Anyone can be hacked, and credentials stolen and put on the market for hackers to gain illicit access. Unfortunately, many consumers don’t pay enough (or any) attention to security, and we’re getting close to the point where we’ll just have to say, “You were warned”. And use a password manager (I like LastPass by the way). But it’s certainly a serious breach, and I’m a little disappointed that Dropbox waited so long to come clean.īut this, like every other publicized hack (there’s no shortage of these) simply reinforces the security mantra: use unique and unguessable passwords, and change them anytime you even suspect a possible compromise. That’s not a big deal for bad actor hackers, but certainly not something anyone can do. That means that the hash (some were bcrypt hashes and some were SHA1 hashes) would need to be converted into the actual password. What’s more, the credentials that were compromised were the username/email address and a “hash” of the password. And while upwards of 68 million credentials were stolen and put on the dark web, only a fraction of those credentials belonged to that subset of Dropbox users. This hack is worrisome for a certain subset of Dropbox users: those who’ve had accounts since 2012 or before, and those who’ve never changed their password since about mid-2012. I use Dropbox, do I need to worry?Īctually, you can spend your worry-beads on something else. Had your account been at risk, Dropbox would have asked you to change your password. If that does not work either, you can switch off VPN completely.I read about how Dropbox got hacked and lost 70 million user logins. You can check it with your Virtual Private Network (VPN) and consider switching your server to another country if you have the option to. Step 5 – The website might be on the list of restricted sites in your region. Here is a guide on how to clear your cache on your browser. Step 4 – If the former steps do not help, it is likely that there are cookies in your cache preventing you from logging in. If all the letters in your passwords are in uppercase, check if you’re using CAPS LOCK. Step 3 – If you have uppercase letters in your passwords, be sure to punch them in at the right place. However, you should check if anyone is around to see your credentials. If you can, you can also opt to view your passwords as you type it. Some of our customers have tried using their old passwords and failed. Step 2 – Make sure that you are using as well as entering the right login information. This is the primary reason why your login is failing, either due to connection instability or requests timing out. Step 1 – First, check your Internet connection. If you fall into one of those cases where you cannot log into our page, here is a guide for you to fix it on your side.

It is very rare to see people having troubles with our login system, a guide should still be ready to prevent any mishaps.

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